1. Information We Collect

1.1 Personal Information:

We may collect the following personal information when you register, place an order, or contact us:

•Name

•Email address

•Phone number

•Shipping and billing address

•Payment details (handled securely by third-party payment gateways)

1.2 Non-Personal Information:

We also collect non-personal information, such as:

•IP address

•Browser type

•Device information

•Pages visited on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

•To process and deliver your orders.

•To provide customer support and respond to your inquiries.

•To send updates, promotions, and marketing communications (if opted in).

•To improve our website and services based on user behavior and feedback.

•To detect and prevent fraud or security breaches.

3. Sharing of Information

We do not sell or share your personal information with third parties, except:

•Service Providers: For order fulfillment, shipping, and payment processing.

•Legal Requirements: If required by law or to comply with legal processes.

•Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

•Remember your preferences.

•Analyze website traffic and performance.

•Deliver targeted advertisements.

You can manage your cookie preferences in your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

•All payment information is securely processed using encrypted payment gateways.

•Our website uses SSL encryption to secure your data.

However, no method of data transmission or storage is completely secure. Use our services at your own risk.

6. Your Rights

As a customer, you have the following rights:

•Access: Request a copy of the personal information we hold about you.

•Correction: Update or correct inaccurate personal information.

•Deletion: Request the deletion of your personal information, subject to legal obligations.

•Opt-Out: Unsubscribe from promotional emails and marketing communications.

To exercise these rights, please contact us at support@sunderkaya.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

8. Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

Thank you for trusting Sunderkaya with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience!